Most Commonly Asked Questions

  • Q. What happens if the insurance company wants to repair your car with "after market parts"?
  • A. After Hours will do their best to negotiate on your behalf with your insurance company, but if your insurance company does not agree to use OEM parts, you will be responsible to pay the difference for the part price increase.


  • Q. What do you do with the rental car when the repairs are completed to your vehicle?
  • A. You may leave the rental car at After Hours and we will notify the rental company for you.


  • Q. How long will the repairs take on your vehicle?
  • A. Depending on the amount or repairs needed and parts availability, 98% of the repairs done at After Hours come in on Monday and are completed by Friday. We will contact you to schedule a time and date to pick up your vehicle.


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